Players of The Sims 4 sometimes get stuck on the loading screen, especially when trying to load a household or switch modes.
This can be due to outdated mods, software bugs, or even hardware issues.
To fix it, it’s important to keep the game and all software, including graphics drivers, up to date. Various solutions include doing a “factory reset” of the game or using the Origin client to repair the game.
Places like EA Answers HQ are good for finding help and steps to solve this frustrating issue.
Common Causes of Loading Screen Issues
1. Game Updates and Patches
Occasionally, new game updates and patches can inadvertently create problems with loading screens. These updates might conflict with existing data or introduce bugs that impede the game’s startup process.
2. Incompatible Mods or Custom Content
Mods or custom content that are not compatible with the game’s current version can lead to prolonged loading times or cause the game to freeze on the loading screen. Players should ensure they only use mods that are confirmed to be compatible with their version of The Sims 4.
3. Corrupted Game Files
Loading screens may also get stuck due to corrupted game files. These corruptions can occur during game updates, improper shutdowns, or when data is unexpectedly altered. Repairing the game through the official game launcher can sometimes resolve these issues.
4. Insufficient System Resources
The game requires certain system resources to run properly, and if a player’s computer does not meet these specifications, it may result in slow or stalled loading screens. Adequate RAM and a suitable graphics card are critical for the optimal performance of The Sims 4.
5. Software Conflicts
Finally, software conflicts with other programs on the user’s computer, such as antivirus software, can cause loading screens to get stuck. Adding The Sims 4 to the list of trusted applications in antivirus software may ameliorate this problem.
Initial Troubleshooting Steps
1. Restart Your Computer
It’s a fundamental step but often an effective one. Restarting the computer can clear temporary issues that may be causing the game to hang on the loading screen.
2. Run The Game as Administrator
Running The Sims 4 as an administrator allows the game to access necessary system resources and permissions that might be restricted otherwise. To do this, right-click on the game’s shortcut and select ‘Run as administrator’.
3. Check for Game Updates
Make sure The Sims 4 is up to date with the latest patches and game updates. Outdated versions can lead to compatibility issues resulting in the game getting stuck on the loading screen.
4. Remove Mods and Custom Content
Mods and custom content can conflict with the game’s files. Removing or updating them can resolve the loading screen freeze. Start by removing mods and custom content to see if the game runs smoothly without them.
Advanced Solutions
1. Repair Game Files Through Origin
To address possible corruption in the game files, players can repair The Sims 4 through Origin. This can be accomplished by:
- Opening the Origin client on the PC.
- Navigating to “My Game Library”.
- Right-clicking The Sims 4 and selecting “Repair”.
This process will initiate an automatic fix that can potentially resolve loading screen issues without affecting saved games or personal settings.
2. Update Your Graphics Drivers
Outdated graphics drivers can cause compatibility issues with The Sims 4, leading to prolonged loading times. Players should ensure their graphics card drivers are fully updated by:
- Identifying their graphics card model.
- Visiting the manufacturer’s website (e.g., NVIDIA, AMD, Intel).
- Downloading and installing the latest drivers available.
3. Reinstall The Sims 4
As a last resort, if other solutions fail, completely reinstalling The Sims 4 may be necessary. It is important to:
- Backup saved game files to avoid data loss.
- Uninstall the game via Origin or the computer’s control panel.
- Reinstall The Sims 4 through the Origin client.
Reinstallation provides a fresh start, potentially clearing any issues causing the game to remain on the loading screen.
Preventing Future Loading Screen Problems
1. Regularly Update Mods and Custom Content
Players should ensure that all mods and custom content are up to date. Outdated mods can conflict with game updates, leading to longer loading times or causing the game to freeze. A simple checklist for players to follow could include:
- Always download updates for mods and custom content soon after a game patch is released.
- Utilize mod management tools to keep track of last updated dates and compatibility notes.
2. Maintain Adequate System Performance
A player’s system should meet or exceed the recommended system requirements. Performance issues can lead to longer loading times. Key aspects to monitor are:
- RAM: The Sims 4 may need more memory to function properly with additional content.
- Storage: Keeping the hard drive with the game installation defragmented and ensuring ample free space can reduce load times.
3. Install Reliable Antivirus Software
Having robust antivirus software can prevent malware that might impact game loading times. However, players should:
- Add The Sims 4 as an exception in their antivirus to prevent unnecessary scans during gameplay.
- Check that the antivirus isn’t blocking any game files, which might contribute to stuttering or freezing during loading.
By following these steps, players can significantly minimize their chances of encountering persistent loading screens in The Sims 4.
